Comments on: How to Sue Chinese Company

By: Emily

Emily — Fri, 16 Sep 2016 17:20:17 +0000

Hi I ordered a custom made 10seater sofa leather aftet a chinese supplier sent me leather samples and I selected the material and colours.I had also ordered a tv which she promised she is getting it from samsung factory we ordered am 8series 75inch.i also ordered 10sets of towels(33towels).the shipment arrived 2weeks ago now the Tv was the wrong one Old version and not even the right size it was also a used tv.the sofa was made out of synthetic not the leather we chose plus i did not get all towels.Top it up we have paid crazzy taxes including shipment cost and port chargeswhich we had already paid.On complaining to her she has blocked us on communication and wount listen to me.Instead calling me a lier.Please advice on the way forward.

By: Martin Dansey

Martin Dansey — Thu, 01 Sep 2016 17:15:21 +0000

I purchased 2 x 2012 Komatsu PC55 excavators with ancillaries for $21,000 plus $10,000 transport and UK tax. The goods that were delivered had been falsified to appear like a 2012 PC55 (painted, serial plates amended and new stickers put on) as they were a different model and at least 16 years old (verified by Komatsu). Upon contacting the company they have apologized and informed me they are taking it up with their supplier. Unfortunately they have not come back to me with a solution and time is now dragging on. What do you recommend?

By: ISA AL KHUDRAN

ISA AL KHUDRAN — Thu, 19 Nov 2015 05:22:04 +0000

hI,I purchased a smart cell phone on 25/09/015 by GREATBEST.COM.I waited long time to receive my parcel and finally told by the website that the parcel shipped by mistake to another country.The website is refusing to either send another phone set or refund me what i paid.advice me what to do i this case.

BEST REGARDS
ISA alkhudran

By: ADEBAYO

ADEBAYO — Tue, 10 Nov 2015 06:21:05 +0000

Hi,

We contracted a company in China to be our agent for wood products TO BE WAREHOUSED in China, we signed contract with them on how the transaction should flow, they were supposed to be our import and finance agent and states clearly not to sell our goods without our instruction. But when they received the goods in Shanghai China, they sold without our agreement and claim they sold below cost , they defrauded us a lot of money and say there is nothing we can do because we are in Africa. How can you help?

By: Corey Fransishyn

Corey Fransishyn — Wed, 19 Aug 2015 11:55:15 +0000

I need a Chinese, Lawyer to chase after a company in China.

Can you recommend one?

By: ankit

ankit — Tue, 07 Jul 2015 12:59:25 +0000

Hi
I have purchased a machine from china and paid the supplier ( apparently a gold one ) via western union , the machine arrived with wrong voltage settings and does not work in UK. The supplier initially agreed to send a correct one but is now making excuses.I have everything in record . I want to know how can i bring this supplier to court and make him pay for damages . Alibaba’s dispute resolution team has not been very helpful and are sending rote responses without understanding the whole situation.

Is there a option to speed up things without leaving a hole in my pocket.

Best Regards
Ankit

By: Ashish

Ashish — Thu, 02 Jul 2015 06:30:13 +0000

Hello,

This is not about a business transaction going bad. I was unable to find anything else on the issue pertaining to my problem, hence am writing over here.

I started to play an online game about a year ago developed by a chinese company. Spent about USD 30,000 in the first 6 months and then stopped spending due to their bad service and translation errors for in-game sales of virtual items which ended up in spending money on unwanted and undesired items.

With the amount of money spent on the game i had a very powerful character. Using the in-game features which were available for money i ended up encountering the wrath (abusive, racist etc) of many players. After a few months of going through this I wrote to the company and they issued CHAT bans for the players. Some of these players made new accounts and kept up with their antics through the new accounts. On complaining about them again and asking for these players to be banned permanently…..i was told that these players would not be banned permanently as they were also spending on the game. I was shocked with the reply and then wrote to the CEO/Fouder/President etc about the situation. Received a reply from one of the founder that it will be looked into and nobody else replied.

Partial action was taken by issuing temporary bans on some of the accounts and not all the accounts but no permanent ban has been issued and some of the players got away scot free with any ban at all. I asked that i’ve had enough and that this has gone on for long…..which has left a bitter taste in my mouth and that i do not wish to be around the same players, hence asking to delete my account and let me start afresh. To this also they said that they cannot proceed with my request.

What are my options !? Should i forget it or does this issue have merit based on poor service, or discrimination based on influx of money, or any such similar thing involving civil right and human rights.

thks – Ashish

By: Kinsei

Kinsei — Thu, 28 May 2015 05:32:12 +0000

I have recently been scammed from a company I have 5 yrs of cooperation with… We have never had a problem with the company not delivering goods in the past even though some disputes over quality control have happened…. They have received full payment $19K USD and now will not return emails or phone calls and the shipment is about 3 weeks overdue with no arrival notice or Bill of Lading received. Should We bring Criminal charges against the exporter at this time?

By: Rebecca

Rebecca — Tue, 12 May 2015 05:31:39 +0000

Hello,

we recently purchased 27 tonne of welding wire (on pallets) for a china bas manufacture, approx US $ 32000 worth.
when we open the container , we have 16 tonne of a sand product. We have contacted the company and tell us this is not possiable we have provided proof , with photos etc but they are saying they did not send this product, We now have no welding welding and a product that we dont know what it is. The factory refuses to assist , we need advice on what we need to do to get our product or our money back. Thank you

By: David G

David G — Mon, 09 Feb 2015 21:59:45 +0000

We contracted with a Chinese company to make our product. We specified certain materials, reeceived prototypes with that type of material, and then authorized production. The manufacturer ran into some difficulties so at the last minute, and without our knowledge or approval, manufactured 5000 units with different, and what appears to be substandard materials causing breakage of the product. This is potential for big replaceement of the product including shipping and handling costs which are significant. Manufacturer has said they will replace defective product but not any other costs. And we don’t have much confidence they will replace the defective products with quality ones. Can we sue them and have any possibility of collection?